This massive surge in downloads seems to have sent Signal’s servers also in a tizzy. On January 7, Signal took to Twitter to explain certain issues users were facing after downloading the app. “Verification codes are currently delayed across several providers because so many new people are trying to join Signal right now (we can barely register our excitement). We are working with carriers to resolve this as quickly as possible. Hang in there,” Signal said in a tweet.
Meanwhile, WhatsApp has gone into full damage control mode. In an updated FAQ page, WhatsApp has answered some of the questions concerning the new policy. “We want to be clear that the policy update does not affect the privacy of your messages with friends or family in any way. Instead, this update includes changes related to messaging a business on WhatsApp, which is optional, and provides further transparency about how we collect and use data” said WhatsApp.